The City of Edmonton’s Assessment and Taxation Department is seeking qualified applicants for the role of Account Maintenance Technician. This department is responsible for managing property assessments and tax collections in Edmonton, Alberta.
Their main duties include evaluating property values for tax purposes, ensuring accurate assessments, and supporting municipal revenue. They also engage with property owners and the public to ensure transparent and fair taxation policies, which are vital for the city’s financial management and infrastructure growth. The selected candidate will need to begin work promptly.
Job Overview
- Employer: City of Edmonton
- Department: Assessment and Taxation
- Position: Account Maintenance Technician
- Number of Positions: 1
- Salary: $25.172 – $31.257 per hour
- Employment Type: Temporary/Full-Time
- Talent Acquisition Consultant: RM/MZ
- Union: CSU 52
- Classification: Clerk II
- Location: Edmonton, AB
- Shift: 33.75 hours per week, Monday to Friday
- Job ID: 50077
Requirements
- Languages: Proficiency in English
- Education: High school diploma required
- Experience: Minimum of 2 years in an administrative office role with experience in handling large volumes of information
Physical Requirements
- Ability to work accurately and efficiently under tight deadlines
- Strong interpersonal skills and the ability to work well in a team
Additional Requirements
- High school diploma or GED, with coursework in business and office practices, or completion of a relevant certificate program
- Familiarity with land titles documents, maps, and registered plans
- Knowledge of Taxation, Assessment and Collection System (TACS), POSSE, and Alberta Land Titles
- Proficient in data entry, computer applications, and customer service
- Must pass a satisfactory Criminal Records Check (CRC)
- Flexibility in weekly work hours, subject to review and adjustments according to City of Edmonton or Civic Service Union 52 agreements
Responsibilities
- Input and verify property and business ownership information in the assessment and taxation database
- Research and create accounts for properties affected by changes such as subdivisions or consolidations
- Process and distribute branch mail, manage returned mail, update tax account information, and maintain records
- Review and improve procedures, monitor peer data entry, and track workload using Google Sheets
- Respond to inquiries from various stakeholders, ensuring compliance with operational policies and legislations
- Resolve issues related to property ownership and tax account information
- Collaborate with other departments to address property tax account issues and assist during peak workload periods
